Privacy Policy
Your privacy matters to us. This policy explains how Bluez collects, uses, and protects your personal information when you visit our website or place an order.
Last updated: April 2026
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Identifiers — name, email address, phone number, billing and shipping address
- Payment Information — credit card or payment details processed securely through our payment provider (we do not store full card numbers)
- Order Information — products purchased, order history, and transaction records
- Device & Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs
- Communications — messages sent to us via email or our contact form
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service inquiries
- Send promotional emails and newsletters (only if you opt in)
- Improve our website, products, and services
- Comply with legal obligations and prevent fraud
- Enforce our Terms and Conditions and other policies
We implement industry-standard measures to protect your personal information, including SSL/TLS encryption, secure PCI-compliant payment processing, and restricted access to personal data on a need-to-know basis.
We do not sell, rent, or trade your personal information to third parties. We may share your data only with service providers (shipping carriers, payment processors), when required by law, or in the event of a business transfer.
Our website uses essential cookies for basic site functionality (shopping cart, age verification) and analytics cookies to help us understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not work correctly.
If you have questions about this Privacy Policy or how we handle your data, please contact us at sales@getbluez.com.